The windows look good at opening. By midday, fingerprints are all over the entrance, and sunlight has made marks on the display glass visible from the footpath. Before paying for a second full window clean, check which panes need attention, where the marks come from and when customers can see them.
Look at the glass from both sides
Inspect the shopfront from the footpath and from inside the store. On the door, fingerprints often cluster near the push point. Along the display, low marks may show where customers lean closer to look. Road dust or marks from sprinkler spray can show up across the outside face.
Walk past at the time customers typically notice the issue. If glare reveals streaks at a certain hour, record the pane and the side where they appear. Ask your cleaner to inspect the same glass under similar lighting so you can compare the result.
Match the cleaning to the way the entrance is used
A quick check of the entry door before the lunch rush can keep the area presentable between scheduled full cleans. Set out which panes and touch points are part of the check and who handles them. Schedule full-pane cleaning when window displays can be accessed without interrupting customers or deliveries.
Tell the cleaner about tint, decals and security film before they choose products or tools. If marks remain in one spot despite routine cleaning, ask them to assess the surface and confirm which methods are suitable for the glass and any film.
Reduce the marks your team can prevent
Watch how people open the door. If customers routinely push the pane beside a handle, review where the push sign sits. If staff regularly press against the display glass while moving stock, check whether the delivery route or display position can change. Recheck the same panes during the next busy period.
If the marks are concentrated on the entrance or display panes, ask Multi Cleaning’s window and glass cleaning team about a glass-specific service. For a wider scope covering the entrance and sales floor, speak to Multi Cleaning’s retail cleaning team. Share your trading hours, busiest entry point and any restrictions around window film or displays.
